Tech Whisperers: Inside the Playbooks of the Best Digital Leaders Setting Yourself up to Get the Call: Jeanine Charlton’s Leadership Playbook
After years of interviews with dozens of incredible digital leaders, we’ve explored countless “answer the call” moments, and as we’ve seen, great leaders don’t rely on luck to receive those calls. They place themselves in the right place at the right time so that when the time comes, they are at the top of the list.
Jeanine Charlton, the Chief Technology & Digital Officer at Merchants Fleet, is a perfect example of such a leader. In this episode, we are unpacking Jeanine’s customer-first, business-first executive playbook, which has included having responsibility for a $2 billion P&L and 3,500 people. We’ll explore the power of resilience, the discipline of operational excellence, and the value of mentorship and clear communication in leadership.
Tune in for valuable learnings from Jeanine, including:
- How to lead in high-stakes, high-stress situations with limited time
- How to communicate with clarity and calmness amid chaos
- What has anchored Jeanine throughout her career
- The key skills and traits that have helped Jeanine achieve sustained success
- Jeanine’s most important advice for women entering tech industries
Featuring submitted questions from:
- Ralph Szygenda, Industry Executive & Advisor (Ret.), 2007 CIO Hall of Fame
- Kevin Torgerson, Independent Board Director & Advisor
- Andi Karaboutis, Board Director of Aon, Perrigo, Savills, Autoliv, Advisory Board of Decagon, iGreenTree.ai
- Kurt Taylor, VP, Client Solutions, Merchants Fleet
- Chethana Halasinahalli, Sr Manager IT Applications at ONEOK, Graduate of TechLX Leadership Program
- Samantha Charlton, Entrepreneur, Gym Owner, Personal Trainer