Franchise Advisory Board | Expert Franchising Advice for Franchise Leaders The Secret to Balancing Franchise Growth and Quality Support
Sep 10, 2024
41:56
Welcome to another exciting episode of The Advisory Board Podcast, where we dive deep into franchising strategies that can boost your business success! Today's episode is sponsored by ClientTether, our go-to platform for lead management and customer engagement.
In this episode, Dave Hansen hosts Ryan Wimpey from TipTop K9, a successful dog training franchise that has rapidly grown to 19 units across the U.S. Ryan shares valuable insights into how exceptional brands like TipTop K9 scale their support systems and maintain operational excellence during expansion. From his innovative approach to franchisee training to his hands-on experience of running both corporate and franchise locations, Ryan highlights how investing in robust training and systems sets franchisees up for long-term success.
We also discuss their unique training model—combining two weeks of virtual training with six weeks of intensive, hands-on training at their Tulsa headquarters—and how this commitment has significantly reduced support calls and increased franchisee confidence. The episode touches on the importance of simplifying operations to avoid unnecessary complexities, and how TipTop K9 maintains consistency across locations with a centralized call center, billing, and scheduling system.
Ryan and Dave also explore the importance of aligning franchisees’ goals, offering both semi-absentee and multi-location ownership opportunities based on individual preferences. TipTop K9's coaching model—complete with operational and sales coaching, and detailed growth roadmaps—demonstrates how Ryan ensures his franchisees are not only growing but thriving.
Tune in to learn how TipTop K9’s blend of operational structure, personalized coaching, and simplified systems has allowed it to scale effectively while empowering franchisees to succeed!
Special thanks to ClientTether for sponsoring this episode. Their platform ensures your leads are never missed and helps businesses convert prospects faster, making it a must-have for growing franchises.
In this episode, Dave Hansen hosts Ryan Wimpey from TipTop K9, a successful dog training franchise that has rapidly grown to 19 units across the U.S. Ryan shares valuable insights into how exceptional brands like TipTop K9 scale their support systems and maintain operational excellence during expansion. From his innovative approach to franchisee training to his hands-on experience of running both corporate and franchise locations, Ryan highlights how investing in robust training and systems sets franchisees up for long-term success.
We also discuss their unique training model—combining two weeks of virtual training with six weeks of intensive, hands-on training at their Tulsa headquarters—and how this commitment has significantly reduced support calls and increased franchisee confidence. The episode touches on the importance of simplifying operations to avoid unnecessary complexities, and how TipTop K9 maintains consistency across locations with a centralized call center, billing, and scheduling system.
Ryan and Dave also explore the importance of aligning franchisees’ goals, offering both semi-absentee and multi-location ownership opportunities based on individual preferences. TipTop K9's coaching model—complete with operational and sales coaching, and detailed growth roadmaps—demonstrates how Ryan ensures his franchisees are not only growing but thriving.
Tune in to learn how TipTop K9’s blend of operational structure, personalized coaching, and simplified systems has allowed it to scale effectively while empowering franchisees to succeed!
Special thanks to ClientTether for sponsoring this episode. Their platform ensures your leads are never missed and helps businesses convert prospects faster, making it a must-have for growing franchises.