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Welcome to episode two in our series Unveiling Trauma's Impact: Navigating the Hidden Costs. In this episode, we uncover the hidden costs of unaddressed trauma in the healthcare system.

Sheila Phicil, a social innovator and equity architect, joins us to discuss how our backgrounds and traumas influence the care we receive, the personal and collective journey of healing, and how trauma shows up in our healthcare system. We also talk about the transformative potential of placing patient experiences at the forefront, the intersection of trauma, identity, and the response from the medical community, and looking to a future where policies and practices align more closely with patient needs and well-being.

We also discuss innovative policy approaches that consider social determinants of health and the 'crossing guard effect'—a metaphor for community-led initiatives that protect societal health. Join us as we explore these critical issues and envision a healthcare system that embodies equity and compassion.

Sheila Phicil is a visionary leader and transformational change agent with over 15 years of experience in healthcare, where she has spearheaded initiatives in policy, strategy, operations, and the elimination of health disparities. Additionally, as the CEO and founder of Phicil-itate Change, she champions social innovation through systems thinking, intelligent operations, and human-centered design, demonstrating her commitment to creating impactful and sustainable change.

You can reach Sheila on LinkedIn and her website SheilaPhicil.com or via email at Hello@SheilaPhicil.com.  

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Producer / Editor: Neel Panji

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