
Business English from All Ears English BE 478: Avoid These Verbs in Business Emails
10 snips
Oct 16, 2025 The hosts dive into the pitfalls of using informal verbs in business emails. They highlight how phrases like 'lemme' and 'gonna' can undermine professionalism and suggest using full forms instead. Alternatives such as 'want to' and 'need to' are recommended for clearer communication. Listeners learn the importance of maintaining a polished tone with words like 'somewhat' instead of 'sorta.' Through role-playing, they illustrate the parallels between spoken and written language to reinforce professionalism in communication.
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Email Example That Backfired
- Aubrey received a business email that used the written contraction "lemme" and found it glaringly informal.
- The single informal phrase weakened the sender's credibility despite a mostly professional message.
Avoid Writing Spoken Contractions
- Avoid writing spoken contractions like "lemme" in emails and texts.
- Write the full phrase: "Let me know if you're interested."
Write 'Going To' Not 'Gonna'
- Replace informal written shortcuts like "gonna" with "going to" or passive forms.
- Use "We are going to have the Q4 meeting" or "The Q4 meeting will be today at four."
