The Strategy Skills Podcast: Strategy | Leadership | Critical Thinking | Problem-Solving
521: Ex-Accenture Global CEO on Transformation: Human-Powered Leadership in a Disrupted World
Jan 27, 2025
Dr. Christie Smith, an experienced consultant and author of "Essential", discusses her career from Accenture to Apple, emphasizing the importance of empathy and adaptability in leadership. She highlights the need for strong client relationships and why personal credibility often outweighs brand identity. Christie also elaborates on balancing motherhood with a demanding career, the transformative impact of AI on the workforce, and the critical need for reskilling. Her insights advocate for a human-powered approach to leadership in today’s tech-driven world.
52:32
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Quick takeaways
- Dr. Christie Smith emphasizes that empathy and adaptability are essential 'power skills' for leaders to effectively manage modern workforce dynamics and challenges.
- Organizations must prioritize training programs to bridge the skills gap exacerbated by rapid technological adoption and ensure effective integration of AI and human intelligence.
Deep dives
The Importance of Human-Centered Leadership
Human-centered leadership is essential for addressing the complexities of modern workforce dynamics. The concept emphasizes understanding the human context in which employees operate, particularly as many organizations face crises and significant shifts in the job market. Dr. Christy Smith highlights the need for leaders to prioritize empathy, adaptability, and self-awareness, which she calls 'power skills,' necessary for navigating today's challenges. By addressing the humanity in the workplace, leaders can foster stronger relationships and ultimately benefit both employees and the broader community.
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