Business English from All Ears English

BE 347: Not Allowed to Answer? What to Say in English

21 snips
Dec 15, 2024
Explore strategies for handling unanswerable questions in the workplace and maintaining professional boundaries. Learn how to navigate sensitive inquiries with discretion, especially during job interviews. Discover the importance of tone and formal language in communication, and how to respond thoughtfully while respecting personal limits. The discussion emphasizes maintaining authenticity and agency in business interactions, offering practical phrases and insights to enhance your communication skills.
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ADVICE

Responding Carefully

  • Consider how to decline work questions you can't answer without seeming rude.
  • You must maintain relationships while protecting sensitive information.
ADVICE

Avoid Gossip

  • Avoid being the office gossip; it damages trust and future confidences.
  • People become cautious about sharing information with those known for gossiping.
ADVICE

Professional Alternatives

  • Instead of saying "I'm not allowed," which diminishes your authority, try alternative phrases.
  • Offer more professional and helpful responses.
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