The DIY Solution for a Resident Benefits Package featuring FilterTime
Jul 25, 2024
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Property management expert Brad discusses the importance of resident benefits packages, including showing discounts and credit reporting. Blake from FilterTime explains their DIY solution for quality air filters, offering convenience and premium filters for tenants.
Offering resident benefits like maintenance hotlines and free credit reporting enhances tenant experience.
FilterTime provides quality filter deliveries through a user-friendly platform to maintain HVAC systems efficiently.
Deep dives
DIY Resident Benefits Package Featuring Filter Time
Creating a DIY resident benefits package involves offering a variety of services packaged into an additional program included in the lease agreement. This program typically includes maintenance hotline support, free credit reporting, return payment fee forgiveness, and on-demand pest control services. By providing these extra services, property managers can enhance tenant experience and incentivize renewals by offering valuable benefits within the lease agreement.
Filter Time's Convenient Filter Delivery Service
Filter Time offers a user-friendly platform that allows property managers to easily add and manage properties for filter deliveries. With a simple one-page contract and transparent billing practices, Filter Time provides a hassle-free solution for ensuring tenants receive timely filter replacements. Their filters are American-made with various MERV ratings, ensuring quality and efficiency in protecting HVAC systems.
Navigating Financial Aspects and Implementation Challenges
When implementing resident benefits programs, property managers may face challenges in collecting fees from tenants while ensuring financial viability. Balancing enrollment requirements and opt-in options can impact program uptake. Property managers should prioritize transparent communication with owners and tenants while considering flexible pricing models to incorporate various benefits without pricing themselves out of the market.
Enhancing Tenant Experience and Property Maintenance
Resident benefits packages, including services like Filter Time, not only protect owners' investments by maintaining HVAC systems but also enhance tenant experience. By educating tenants on the importance of regular filter changes and providing convenient delivery options, property managers can improve property maintenance and reduce costly HVAC service calls. Transparent communication and flexibility in program implementation are essential to maximize benefits for owners and tenants alike.
Are you a property manager struggling to offer quality resident benefits? In this episode, Brad discusses the importance of a resident benefits package in property management. He outlines RentWorks' package, which includes a self-assisted showing discount, no extra charges for payment options, a maintenance and payment portal, free credit reporting, a 24/7 maintenance hotline, one-time return payment fee forgiveness, on-demand pest control, a free lockbox move-in, and renters or tenant liability insurance.
Also, joining us in the episode is Blake Koch, CEO of FilterTime, to discuss the ultimate DIY solution for a resident benefits package. Blake explains how FilterTime started as a direct-to-consumer air filter subscription service and later expanded to serve property management companies. Offering a filter shipping program that provides convenience and quality filters to tenants.