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Engineering Enablement by Abi Noda
Enabling teams to drive their own productivity improvements | Jenny McClain (Toast)
Aug 16, 2023
Jenny McClain, Leads R&D Team Enablement at Toast, discusses how her team enables individual teams at Toast to drive their productivity improvements. They cover topics such as team embedding, learning resources, staying connected with teams at scale, and the enablement function as a career path.
43:36
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Quick takeaways
- Jenny's R&D Enablement team focuses on providing learning resources and support to empower teams to drive their own productivity improvements.
- Jenny emphasizes the importance of community-driven enablement, facilitating conversations between teams and promoting peer learning to foster continuous improvement.
Deep dives
The Role of R&D Enablement at Toast
Jenny McLean, who leads R&D Enablement at Toast, shares insights on how to drive productivity improvements for teams. The R&D enablement team focuses on learning and providing building blocks for high-performing teams. Jenny discusses the genesis of the enablement team and how it evolved to meet the growing needs of the organization. She emphasizes the importance of team health and continuous improvement, sharing examples of playbooks and resources created to support teams at different stages of development. The enablement team curates internal best practices and also links to external resources to provide a well-rounded learning experience.
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