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Interview with Docusign CEO Allan Thygesen

Oct 12, 2025
Allan Thygesen, CEO of DocuSign, shares his vision of transforming the company from just e-signatures to AI-powered agreement management. He discusses how leadership and innovation revitalized the firm's growth, leading to new pricing strategies and partnerships. Thygesen elaborates on the balance between AI automation and the unique human touch required for complex legal tasks. He also addresses the rebranding debate and why keeping the DocuSign name was essential. A fascinating insight into the future of digital agreements!
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INSIGHT

Full Agreement Journey

  • DocuSign now manages the full agreement journey from creation to post-execution management.
  • Allan Thygesen calls this "intelligent agreement management" and emphasizes heavy AI enablement.
ADVICE

Restart Innovation With Leaders And Quick Wins

  • Hire the right leaders and set immediate, achievable goals to reignite innovation.
  • Allan recommends pairing a bold vision with early proof points to rally the company.
ADVICE

Align Pricing To Platform Value

  • Move beyond envelope-based pricing to reflect platform features and library size.
  • Allan says evolve toward platform pricing with feature tokens to better align price with delivered value.
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