Software Social cover image

Software Social

Getting to 100

Feb 2, 2021
36:31

Colleen Schnettler  0:00 
The following message is brought to you by Balsamiq. Balsamiq decided to support the Software Social community by donating their sponsored airtime to some of our listeners.

This episode is sponsored by Teleprompt.me. Teleprompt.me is a voice activated teleprompter service. You can write and save scripts and read them in multiple languages. Check it out at teleprompt.me.

Thank you again to Balsamiq for generously supporting our listeners in this way. If you'd like to receive a promo code for Balsamiq, visit https://balsamiq.com/go/software-social/.

Michele Hansen  0:36 
So Colleen, the last time we talked about your SaaS, Simple File Upload, you had 89 users on Heroku 40 of which had uploaded files. And in order for your service to be released into the broader Heroku ecosystem, you have been working for months to get to 100 users. So it's been two weeks. Tell me, did you get to 100.

Colleen Schnettler  1:07 
I did 117 users. Last week I was approved for what they call general availability is when you can sell it in the marketplace. So my vendor documents are pending with Salesforce. Awesome, by the time this podcast airs, it will be available for sale.

Michele Hansen  1:27 
That's so exciting.

Colleen Schnettler  1:29 
Yeah, I'm super excited. It's really interesting though, Michelle, because this is a huge milestone, and you'd think I would get have gotten like a ton of energy and excitement about this project. But I've really been struggling the last two weeks, I have really kind of been down on myself thinking that this is a terrible idea. I need to start something new, and I need to find a new idea.

Michele Hansen  1:54 
Where do you think that feeling is coming from?

Colleen Schnettler  1:57 
I have no idea. I mean, it's, it's this really exciting time I've reached the milestone I've been trying to achieve. And so you know, I stumbled across this article by Amy Hoy called, why what's it called? Why Women Entrepreneurs Fail. Oh, and yeah, like speaks to me. And it's not just applicable to to women. But she does say in the article that she sees it a lot more in women. And let me let me pull out a few gems from this, quote, I'm tired of sitting by while you ship your thing and refuse to market it. Or you make a few sales your first time out, but it's not enough sales. So you sink into a funk and quit. Or you make it to the 90% mark, you tow up to the line of doing something, then refuse to cross it. I mean, that's like, right where I am, I'm finally getting some success. And I like want to run away and hide. And it's almost like I'm scared of my own success. It's super weird.

Michele Hansen  2:54 
So you say it's weird. But also, you know, Amy was able to write an article describing this. It makes it sound normal.

Colleen Schnettler  3:05 
She must see it all the time. And she wrote a whole article about it. I mean, I don't know her. She didn't write it for me.

Michele Hansen  3:10 
So does it make you feel better to know that this is a common feeling?

Colleen Schnettler  3:16 
Yeah, I mean, it totally, it was so weird, because I'm not kidding. Like two weeks ago, I was like, this is a terrible idea. I should shut this down. And I had just reached 100 users. And so I mean, the psychology sometimes we kind of talk a little bit about a psychology of trying to start your own thing. But, you know, I thought I was above that. sounds terrible. Like I didn't think it was going to impact me because I got my shit together. Everyone is above average. Right. And I'm above

Michele Hansen  3:45 
you. It's so interesting. Like, it's so interesting. And and as you said, I really think that does apply, you know, to both men and women. But maybe it's more acute, because the standards were held to are so much higher, you know, especially in an in a male dominated field. Right. But I think anybody could feel that way.

Colleen Schnettler  4:07 
Yeah, I think so. I don't know. So I it's been really interesting. And like I said, I really just wanted to throw the whole thing away last week. And then I found this article, and I talked to a lot of other people in the space. And those people were like, you're doing really well. Why would you walk away now? And I think it's a fear. So I think it's just a combination of a fear of failure. Like, once you start to have some success, like is that actually going to translate into something? It's a fear of learning a new skill set, there was this other great article I stumbled upon? Yeah.

So Alex Hillman has a great article called The Fear of Beginning Again. And this article is about how all of the developers that take his class, like freak out, because now they have work. We're kind of experts in our field, right? And we spent years building up, you know, this career as a developer. And so now we have to learn how to do like sales and marketing. And it's like starting from scratch, because we don't know we're doing and it's hard and it's scary. And that's where I am right now.

Michele Hansen  5:07 
That totally makes sense, especially if you're switching from going from a consultant who has a defined scope. And you know, there's a little bit of sales, a little bit of accounting involved in that. But the vast majority of your time is spent on engineering work. And now running a SaaS, engineering work is a huge percentage of that. But it's no more than 50% of the work of the business. There's marketing, there's sales, there's, there's customer support, there's all of those other things that weren't really skillsets that you would have done in a developer job or really as much in a consulting setting. So it makes sense that it's scary to to feel like you're starting from nothing in totally new fields, and that this project, unlike past projects, does not just hinge on your engineering abilities.

Colleen Schnettler  6:10 
Right. I think that's the biggest thing. I've always been able to kind of prove myself, quote, unquote, from an engineering perspective. And so this is a whole This is a whole different skill set. It's like a whole different ballgame.

Michele Hansen  6:25 
Yeah, that makes a lot of sense.

Colleen Schnettler  6:29 
Okay, well, you're my pseudo business psychologist. So it's good. We have this podcast, so you can you can remind me not to quit when I'm like, this is a terrible idea. Probably not a terrible idea. No, I thought it like it's a great idea. Like, it's a proven market. It's like, I don't know, 100.

Michele Hansen  6:46 
People, you started out with like, zero people. And I remember when you first launched it, you're like, well, maybe I can get a couple of friends who don't actually need it. But use Heroku to use it. And like that's your first milestone was 10 people, right? or something? Yeah. And it's like, okay, like, none of them are really using it. And like they're just kind of pity users. And,

Colleen Schnettler  7:11 
and but like, nature, though,

Michele Hansen  7:12 
like so last time, we talked, you had 40 people who had actually uploaded a file. How many people have uploaded files now?

Colleen Sc...

Remember Everything You Learn from Podcasts

Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.
App store bannerPlay store banner