MedCity Pivot
Virtual-First Healthcare with Michelle Davey
Jul 19, 2022
Michelle Davey, Co-Founder and CEO of Wheel, discusses making virtual care more accessible for patients and clinicians. Topics include virtual first care, clinician burnout due to clunky digital health technologies, addressing burnout and optimizing virtual care delivery, and Wheel's milestones and vision for virtual-first healthcare.
21:17
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Quick takeaways
- Virtual first care offers a more efficient way for patients to access care by starting their journey with a digital interaction and determining the best care setting in real time.
- Wheel prioritizes the clinician experience and mitigates burnout by offering flexibility, work-life balance, and decreased burnout rates.
Deep dives
The Rise of Virtual First Care
Virtual first care is a model that starts patients' care journey with a digital interaction, allowing healthcare organizations to triage their needs and determine the best care setting in real time. This approach offers a more efficient and flexible way for patients to access care. Wheel is advancing virtual first care by providing companies with the infrastructure and clinician network to power this model. For example, Wheel enables immediate virtual consultations for patients with positive COVID-19 tests, allowing them to discuss options and receive prescribed medications at home.
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