The Leadership Mind
Leadership Lessons Learned from being a High School Basketball Coach to Becoming President of a Healthcare Company
In today’s episode, Massimo is joined by James Hereford who joined Fairview in 2016 bringing extensive experience in strategically guiding organizations, strengthening core operations and bringing teams together to drive cultural change. Prior to joining Fairview, James served as chief operations officer at Stanford Health Care. Previous roles included chief operations officer at the Palo Alto Medical Foundation and a series of leadership roles with the Group Health Care Delivery System. James holds bachelor's and master's degrees in mathematics from Montana State University. He has taught courses with Stanford University’s Graduate School of Business, University of Washington’s Master of Health Administration program and The Ohio State University’s Masters of Business Operations Excellence program. He is a frequent writer and presenter on the topic of lean management systems and transformation.
Highlights from today's podcast include:
- Why he says he has learned every good leadership lesson there is to learn from coaching high school basketball in a small town in Montana.
- How to not become emotionally hijacked
- What allows James to not carry the burden of mistakes, losses, poor decisions that happen in a large company as the President and CEO
- The shift in leadership skills need to make the transition from director level to CEO level
- The biggest challenges James see for leaders as we come to the realization that the world is not going to back to how it was
Connect with James
Twitter: @jameshereford
To download my Conscious Communication Workbook to support you in turning toxic conflict into collaborative gold, please visit Massimobackus.com/workbook
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