Late last month, I wrote a post called Three strategic pillars for 2011, where I explained the different themes I would be pursuing on the blog over the course of the year. One of them - Curate - was about finding and sharing content from different thought leaders, writers and entrepreneurs. I first thought that this would be only be via video interview but as it has turned out it will be via a combination of text, audio podcast and video.
First up in the series is an interview with Grant Leboff, author of Sticky Marketing, that just came out on January 3rd 2011 and is already high in the Amazon charts.
Punk CX: Customer Experience Insights with Adrian Swinscoe