The US Sues Adobe, Tobacco-style Warnings, McDonald's Halts AI Drive-Thru, YouTube's Community Notes Test
Jun 18, 2024
Discover the latest in tech as a lawsuit against Adobe reveals issues with subscription cancellations. Learn about YouTube's innovative community notes feature aimed at combating misinformation. Delve into the US Surgeon General's striking proposal for tobacco-style warnings on social media to protect mental health, especially for teens. Plus, find out why McDonald's is pulling the plug on its AI drive-thru and what this means for the future of voice ordering in fast food.
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McDonald's Ditches AI Drive-Thru
McDonald's discontinued its AI-powered drive-thru system after a partnership with IBM.
The system, launched in 2021, proved prone to errors, like adding hundreds of dollars of McNuggets to an order.
insights INSIGHT
AI Customer Service Readiness
McDonald's halting its AI drive-thru raises questions about AI's readiness to replace humans in customer service.
The fast-food giant is still exploring voice ordering for the future.
question_answer ANECDOTE
US Sues Adobe
The US government sued Adobe for allegedly concealing subscription cancellation fees.
Customers faced a difficult process and unexpected termination fees, violating consumer protection laws.
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In this episode of Discover Daily, we explore the latest developments in tech and social media. YouTube is testing a new feature called "notes" that allows users to add community-generated context to videos, providing additional information and clarifying when content may be outdated, misleading, or a parody. The US government has filed a lawsuit against Adobe, accusing the software giant of concealing cancellation fees and making it difficult for customers to terminate their subscriptions. We also discuss US Surgeon General Vivek Murthy's bold proposal to implement tobacco-style warning labels on social media platforms, citing the potential mental health risks associated with their use, especially among adolescents.
In other news, McDonald's has announced the discontinuation of its AI-powered drive-thru ordering system after a two-year partnership with IBM. The fast-food giant cites inaccuracies and customer frustration as reasons for halting the AI technology, which was intended to expedite the ordering process. Despite the setback, McDonald's remains optimistic about the future of voice ordering solutions and plans to evaluate long-term, scalable options.
As social media continues to shape our daily lives, it is crucial to address the potential risks and challenges that come with these platforms. From YouTube's efforts to combat misinformation through community-sourced context to the US government's actions against deceptive business practices and the call for mental health warnings, this episode highlights the importance of fostering a safer and more transparent online environment. Stay tuned for more fascinating stories from the world of tech, science, and culture on Discover Daily.
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