Travis Ellinger from MS Companies shares insights on developing their own internal framework, emphasizing structure and data-driven approaches. Utilizing a framework provides a common starting point and language, aligning with business objectives. The framework establishes credibility and efficient approaches but change management remains a challenge across divisions. Ownership, improvements, and tips for creating an internal framework are discussed, highlighting the importance of a process-driven approach and strategic planning.
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Quick takeaways
Establishing an internal framework helps organizations prioritize initiatives, identify gaps, and provide guidance for improvement.
Selecting a framework aligned with the business mission and avoiding the temptation to adopt multiple frameworks is crucial for success.
Deep dives
Need for Internal Frameworks
Internal frameworks are important for organizations to establish structure and guide their operations. Whether it is a startup division or showing clients a data-driven focus, frameworks help set the tone and prioritize initiatives. Clients often struggle due to lack of resources, time, or understanding of best practices, and a framework allows organizations to identify gaps and provide guidance for improvement.
Selection Criteria for Frameworks
When selecting a framework, organizations should stay focused on their specific objectives and strategies. It is important to avoid the temptation of adopting numerous frameworks that may dilute focus and hinder progress. A surgical approach that aligns with the business mission is crucial for selecting a framework.
Utilizing the Framework and its Value
The framework serves as a structured process for data collection, providing an accurate picture of the current state. By analyzing industry standards, technology trends, and the people aspect, organizations can identify areas for improvement and help clients adapt for better efficiency and value creation. Utilizing frameworks establishes credibility and demonstrates a data-driven approach, enabling organizations to efficiently collect independent data and deliver value to clients.
In this episode, APQC’s Madison Lundquist (Principal Research Lead, Process & Performance Management) interviews Travis Ellinger (Vice President of Advisory Services, MS Companies) to discuss how MS Companies went about creating and using their own process framework for their field work with manufacturing clients and concludes with three tips for organizations interested in developing their own process framework.
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