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Tech Policy Podcast
389: The Rise of the Compliant Speech Platform — With Daphne Keller
Nov 7, 2024
Daphne Keller, Director of Platform Regulation at Stanford Cyber Policy Center, dives into the implications of the EU’s Digital Services Act on content moderation and freedom of expression. They discuss the complexities of platform compliance and the challenges of auditing social media under new regulations. Keller highlights the philosophical dilemmas around data use, emphasizing the pitfalls of relying solely on metrics to understand human behavior. The conversation also touches on the dynamics between tech giants and regulators, and the evolving landscape of digital governance.
01:01:39
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Quick takeaways
- The EU's Digital Services Act is reshaping content moderation by converting trust and safety teams into compliance-driven entities focused on standardized processes.
- The regulatory pressures may disproportionately disadvantage smaller platforms, leading to a market dynamic that favors larger companies with more resources for compliance.
Deep dives
The Transformation of Speech Governance
A significant shift is occurring in how major platforms manage online speech, driven by new regulations like the EU's Digital Services Act. This change is transforming trust and safety teams within these platforms into compliance-driven entities that standardize, track, and document content moderation decisions. The compliance approach mirrors the rigidity seen in financial regulations, requiring platforms to implement clear and consistent processes for content oversight. This fundamental reframing raises questions about the implications for free expression and speech governance in the digital landscape.
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