The Future of Work: CRM, Culture, and Creating High-Performance Teams

In this insightful episode of DisrupTV, hosts R "Ray" Wang and Vala Afshar delve into the evolving landscape of work, focusing on the transformative roles of CRM systems, organizational culture, and leadership practices in building high-performance teams. Featured Guests: David Roberts, CEO of SugarCRM, discusses how AI is revolutionizing CRM from a transactional tool to a proactive assistant, enabling sales teams to focus on strategic, customer-centric interactions. Jonathan Stutz, co-author of Daily Practices of Inclusive Leaders: A Guide to Building a Culture of Belonging, emphasizes the importance of inclusive leadership through small, daily practices that foster trust, engagement, and retention. Wes Adams and Tamara Myles, co-authors of Meaningful Work: How to Ignite Passion and Performance in Every Employee, define meaningful work as community, contribution, and challenge, highlighting how leaders can create purpose-driven environments that unlock discretionary effort and innovation. Key Takeaways: The evolution of CRM systems from transactional tools to AI-powered assistants. Strategies for embedding inclusive leadership practices into daily operations. The role of meaningful work in enhancing employee engagement and performance. Insights on building agile, resilient, and high-performing teams in the modern workplace. Tune in to gain actionable insights on navigating the future of work through AI, inclusive leadership, and purpose-driven culture. DisrupTV is a weekly podcast hosted by R "Ray" Wang and Vala Afshar. The show airs live at 11 AM PT/ 2 PM ET every Friday. Each week, top leaders in tech, business, and innovation join to share their insights on the future of work, leadership, and digital transformation.