Kathy Klotz-Guest - Trust, Improv, & Humor for a More Innovative Culture

When trust goes up, humor goes up, and when humor goes up, trust goes up. It’s a virtuous cycle!

If we are not hitting that minimum viable culture of safety, you will never get to the good stuff - ever.

Trust is both a short-form improv game and a long-form improv game - you're playing for both.

You've got to build the muscles of empathy first, and then humor becomes safer and easier and less scary for people to express. If you have a humor problem, you don't have a humor problem, you have a trust problem and an empathy problem.