Erin is a nurse in Arizona who talks to more than 100 people a week on the Covid hotline. If you meet the criteria, she'll refer you to be tested. She explains what it's like to be on the other side of the phone, talking to people who are scared, angry and panicked, even as she watches the positive cases in her state tick upward.

Erin is a nurse in Arizona.
Annie Rees is a producer for POLITICO Audio.
Jenny Ament is the senior producer of POLITICO audio.
Irene Noguchi is the executive producer of POLITICO audio.

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The other side of the Covid hotline