What’s driving the cost-of-living crisis?

Lucinda and Emily are joined by Tom MacInnes, chief analyst at Citizens Advice, to discuss how the charity is using its unique position to improve understanding of the cost-of-living crisis.

Tom explains how his team used client enquiry data to identify rising energy and private rental costs as two of the most significant drivers. He highlights the growing trend of clients approaching Citizens Advice with more than one problem and explains how the charity is using its service data to strengthen its advocacy work.

Also in the episode, news editor Andy Ricketts reports on how squeezed local authority budgets are placing pressure on voluntary organisations, particularly those providing arts services.

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