Short Term Rental Riches

145. Upside and Downside of Alteration Requests

Aug 23, 2022
Explore the tricky world of alteration requests from guests in short-term rentals. Understand the common tactic guests use to manipulate cancellation policies for their advantage. Gain insights on how to protect your income while offering some flexibility. Learn to identify red flags in requests and discover bonus tips that can safeguard your property. This discussion emphasizes the importance of knowing your rights and the actual value of your bookings!
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INSIGHT

Post-Pandemic Travel Flexibility

  • Travel plans frequently change post-pandemic, increasing last-minute bookings.
  • Guests value flexibility, but hosts must balance that with protecting bookings and income.
ADVICE

Stick To Cancellation Policies

  • Deny requests to shorten stays to protect your rental income.
  • Always adhere strictly to your cancellation policy for these cases.
ADVICE

Handle Alterations Carefully

  • Offer guests future booking dates instead of shortening stays.
  • Avoid canceling reservations yourself to prevent penalties and protect Superhost status.
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