Why can't I get an appointment with my GP?

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Why can't I get an appointment with the GP? This video explains the reasons why you might find it difficult and how to get an appointment for your healthcare needs. 

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00:00 Can you see a GP?

00:18 Why can't you see your GP?

02:34 I can't use online consultations

03:34 Why do reception staff ask personal questions?

04:34 Other practice members

04:49 Other healthcare professionals

05:39 Other services

Why can’t I see my GP?

The public and media often ask the question why cant i see my GP?

In 2020 like most of healthcare, general practice changed. 

Covid and the organisations that commission healthcare pushed General Practice to work in a digital means first to reduce exposure. Now many feel that as a result, they can not see their GP or practice team which is not true. 

At the time of this episode, it is worth knowing most practices are offering more appointments and contacts than pre-covid with demand outstripping the capacity in part because of years of underfunding and a limited workforce. In addition media stories that only highlight the difficulties and do not share the millions of patient contacts that happen in General Practice each month may give a biased opinion. 

Practices have changed the way they assess and see patients to protect the most clinically vulnerable patients and this is unlikely to change due to growing demand. 

Even before COVID increasing numbers of practices offered a telephone or online first system to make sure patients saw the right person for the right reason. Since COVId most practices now offer a telephone or online first system. This allowed the team to assess patients remotely and consider an effective way to assess patients. Ie prevent a patient from taking a day off work just to to talk about their medications or assess a patient face to face with abdominal pain that has not improved with self-care. 

In many cases, health

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