Chapter Eight: Roles and Mental Models

Nikki Sullivan, Deputy Head Teacher at Beckford School, shares her insights on the vital role of clarity in team dynamics. She discusses how well-defined roles enhance adaptability, especially in high-pressure environments. The conversation delves into the importance of scenario-based training to foster knowledge sharing among educators. Nikki emphasizes balancing autonomy with collaboration, showcasing strategies from both education and healthcare sectors to develop effective team mental models. Her practical approach aims to improve communication and streamline professional development.