The Office Chronicles Workplace Innovation Born Out of The Pandemic with Masha Osherova, Warner Music Group
Masha Osherova, Executive Vice President and Chief People Officer at Warner Music Group, joins Kursty to discuss how they survived the digital disruption of the music industry and how that experience enabled a quick and resilient response to the pandemic. Throughout the episode Masha discusses the interesting new approaches to work at Warner Music that were born out of the pandemic.
Tune in to learn:
- How to nurture a sense of belonging in your employees.
- How to thrive rather than just survive in the pandemic.
- The difference between creating an equal vs. equitable workplace
Timestamps
[00:29] Episode overview and who is Masha Osherova?
[01:59] How is the Warner Music Group (WMG) work environment unique?
[05:43] How are employees treated at Warner Music Group?
[07:38] How was work from home viewed at Warner Music Group before the pandemic?
[10:10] Thriving in the pandemic rather than just surviving (WMG experience)
[18:00] How did WMG improve team communication and sense of belonging during the pandemic? (Go Contribute Initiative)
[22:11] Should you keep pandemic workplace initiatives after COVID-19 is over?
[23:34] What other initiatives were born out of the pandemic at WMG?
[26:28] 4 key ways COVID-19 is changing the workplace at Warner Music Group.
[32:35] How do we create more inclusive, equitable, and diverse workplaces post-pandemic?
4 Key Highlights
- Before the pandemic, it was viewed that you have to be physically present at the office to be considered to be working. This has shifted dramatically because of COVID-19. To have mass remote working was unprecedented before COVID-19. WMG held a one day test before going fully remote.
- Approaching the challenges of the pandemic with a survival mindset can really limit the heights you can reach. Instead, it is best to strategize for the following challenge: how do I use the restrictions of the pandemic to thrive and improve my company? When crisis strikes, don’t put life on hold - innovate and adapt.
- The pandemic has created a lasting effect on the workplace. Lots of initiatives that were born out of the pandemic will be kept up and running after the pandemic ends for good.
- Creating inclusive, equitable, and diverse workplaces post-pandemic includes having options to work from home and work from the office. Some people thrive by working in solitude; for other people, it is almost like a death sentence. The best way to figure out what to do is to extract data from your workforce and make sense of it to create the best workplace possible.
Links
Connect with Masha Osherova: LinkedIn
Connect with Kursty Groves: LinkedIn | Twitter
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