In this episode, Alex Sanfilippo interviews Joey Coleman on the 8 phases of customer experience.
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The 8 phases of the customer experience:
· Phase 1: Assess
· Phase 2: Admit
· Phase 3: Affirm
· Phase 4: Activate
· Phase 5: Acclimate
· Phase 6: Accomplish
· Phase 7: Adopt
· Phase 8: Advocate
MORE FROM THIS EPISODE: HTTPS://PODMATCH.COM/EP/062
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