Human-Centered AI: Keeping People First in a Tech-Driven World with Ben Johnson

The secrets to entrepreneurial innovation and business growth are in this episode of the Beyond Fulfillment Podcast! Host Dave Gulas sits down with Ben Johnson, founder of Particle 41, to discuss actionable strategies for entrepreneurs, small business owners, and startup founders looking to take their business to the next level.

In this deep-dive conversation, Ben shares his journey from paper routes and Commodore 64s to leading cutting-edge AI solutions, emphasizing the importance of mission-driven strategy, innovation in business, and mastering the entrepreneurial mindset.

Learn how to overcome organizational barriers, build a human-centered brand in an AI-driven world, and why your “why” matters more than your “how.” Ben unveils hard-hitting truths about change management, leveraging data for growth, and the MOST undervalued entrepreneurial skill: marketing.

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Connect with Ben on LinkedIn: https://www.linkedin.com/in/benjaminrjohnson/

Timestamps: 00:00 – Intro & Ben’s Innovation Aha Moment

02:00 – Biggest Blocks Holding Businesses Back

03:18 – From Academia to Entrepreneurship

06:22 – Solving Deeper Client Problems

08:43 – Keeping Business Human in the Age of AI

12:39 – Change Management Misconceptions

15:23 – One Universal Truth About Business Strategy

17:28 – The Power of "Why" in Strategy

18:31 – Most Undervalued Entrepreneur Skill

20:24 – Advice for Technical Founders Becoming Marketers

22:33 – What Ben is Still Unlocking in His Journey

24:12 – Connect with Ben & Particle 41

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