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Walking Your Talk | Culture Change & Leadership

71: Performance Acceleration series - The Right Conversation

May 20, 2021
Explore the power of motivation and accountability in driving performance acceleration. Learn how trust and clear communication foster optimal outcomes in team projects. Discover the importance of trust in facilitating accountable dialogues and the value of deep commitment for successful results.
12:13

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Quick takeaways

  • Creating trust and psychological safety fosters accountability in organizations, leading to enhanced performance acceleration.
  • Quality conversations between askers and givers at the outset of a request are vital for clarifying commitments, responsibilities, and overcoming challenges.

Deep dives

Importance of Trust and Psychological Safety in Accountability

Trust and psychological safety play a crucial role in fostering accountability within organizations. Research indicates that people are more accountable in environments where they feel safe and trust is present. This trust allows for better delivery and mutual understanding between individuals in different roles, such as bosses and team members, peers, or between companies and their communities. To enhance accountability and performance acceleration, it is essential to have honest and specific conversations during requests, ensuring clarity and commitment.

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