
The Gartner Supply Chain Podcast
Harness Culture to Drive Value with Zoetis’ Supply Chain EVP
Dec 13, 2024
Nick Ashton, Executive Vice President at Zoetis, shares insights on how a positive culture fuels supply chain success. He discusses empowering teams through transparency and access to data, which fosters trust and collaboration. The conversation highlights the shift from rigid communication to real-time interactions, enhancing data accuracy and boosting employee satisfaction. Ashton also provides actionable recommendations for CSCOs aiming to leverage culture for organizational transformation, proving that a strong culture drives measurable business impacts.
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Quick takeaways
- A transparent and collaboration-focused culture at Zoetis significantly enhances employee engagement and aligns workforce goals with business objectives.
- Empowering supply chain talent through access to real-time data and decision-making frameworks leads to measurable business impacts and improved collaboration.
Deep dives
The Importance of Organizational Culture
Culture plays a critical role in driving supply chain success, with a strong focus on aligning an organization’s workforce to achieve key business objectives. A purpose-driven culture at Zoetis emphasizes two main anchors: helping to feed the world through livestock and caring for companion animals. Leadership at Zoetis recognizes that a healthy culture fosters employee engagement and performance, noting that the legacy command-and-control style is not suitable for meeting today's organizational goals. Transitioning toward a culture that prioritizes transparency, collaboration, and empowerment is essential for future-proofing the company.
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