Nick Ashton, Executive Vice President at Zoetis, shares insights on how a positive culture fuels supply chain success. He discusses empowering teams through transparency and access to data, which fosters trust and collaboration. The conversation highlights the shift from rigid communication to real-time interactions, enhancing data accuracy and boosting employee satisfaction. Ashton also provides actionable recommendations for CSCOs aiming to leverage culture for organizational transformation, proving that a strong culture drives measurable business impacts.
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insights INSIGHT
Culture's Importance
Culture drives business performance and requires a balance of purpose and individual wellness.
A strong culture based on purpose is essential for success.
question_answer ANECDOTE
Zoetis's Purpose
Zoetis's purpose is twofold: helping feed the world through livestock and caring for companion animals.
These purposes strongly motivate employees and influence their commitment.
volunteer_activism ADVICE
Shifting Culture
Move away from command-and-control cultures towards transparency, collaboration, and empowerment.
This shift is crucial for future success, even if current performance is good.
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The critical role that transparent, collaboration-focused culture plays in supply chain success at Zoetis. (1:04)
How Zoetis empowers supply chain talent to trust in and engage with this culture. (4:08)
Qualitative and quantitative business impacts that empowered supply chain talent has made at Zoetis. (8:34)
Why providing their staff with access to good data enabled a cultural shift. (15:12)
Recommendations for CSCOs seeking to drive business impacts through their supply chain’s culture. (19:18)
In this episode of the Supply Chain Podcast, host Thomas O’Connor discusses how culture can drive supply chain value with Nick Ashton, Executive Vice President and President, Global Manufacturing and Supply at Zoetis. The pair explore how Zoetis shifted its culture by providing greater access to data and empowering employees with greater decision making. As the organization shifted towards greater transparency and collaboration, measurable business impacts followed. Thomas and Nick close the show with recommendations for CSCOs who want to effect similar transformations in their own organizations.
About the Guest
Nick Ashton is Executive Vice President and President, Global Manufacturing and Supply at Zoetis, the world’s leading animal health company and a member of the Fortune 500. In this role, he oversees the company’s network of approximately 29 Zoetis manufacturing sites and 200 third-party manufacturers around the world. Nick joined Zoetis in 2020 as head of Global External Supply, where he led all aspects of the company’s global external manufacturing network, overseeing 140 contract manufacturing organizations (CMOs) to keep pace with customer demand.