The Gartner Supply Chain Podcast

Harness Culture to Drive Value with Zoetis’ Supply Chain EVP

Dec 13, 2024
Nick Ashton, Executive Vice President at Zoetis, shares insights on how a positive culture fuels supply chain success. He discusses empowering teams through transparency and access to data, which fosters trust and collaboration. The conversation highlights the shift from rigid communication to real-time interactions, enhancing data accuracy and boosting employee satisfaction. Ashton also provides actionable recommendations for CSCOs aiming to leverage culture for organizational transformation, proving that a strong culture drives measurable business impacts.
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INSIGHT

Culture's Importance

  • Culture drives business performance and requires a balance of purpose and individual wellness.
  • A strong culture based on purpose is essential for success.
ANECDOTE

Zoetis's Purpose

  • Zoetis's purpose is twofold: helping feed the world through livestock and caring for companion animals.
  • These purposes strongly motivate employees and influence their commitment.
ADVICE

Shifting Culture

  • Move away from command-and-control cultures towards transparency, collaboration, and empowerment.
  • This shift is crucial for future success, even if current performance is good.
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