Dispelling the 3 myths of customer experience holding your business back with John Sills

In this episode we spoke with John Sills, author of The Human Experience.

John challenges the 3 common myths surrounding customer experience and provides key strategies that brands can use to grow more profitably through their biggest fans.

During our chat, John also shares his take on what a good human experience look like in the context of CX and how this can be used to increase engagement with your customers.

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