Customer Success Talks Setting Impactful OKRs: Redefining Success | Aaron Lapierre & Theeba Chuciyanthan
In this insightful episode of Customer Success Talks: Real Challenges, Experts Advice, we dive into the world of OKRs. Our expert guests, Aaron Lapierre, a customer success professional, and Theeba, an Implementation Team Manager, share their valuable insights and practical experiences. We explore a fascinating challenge: linking OKRs to a company's revenue. The exchange of ideas offers new perspectives on how OKRs can boost not just customer success, but also the company's financial performance. Whether you're an experienced professional or just starting your career, this episode is filled with nuggets of wisdom to help you understand and implement OKRs effectively. Tune in to learn more!
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