CX Today's Charlie Mitchell introduces a discussion about whether an AI-centric strategy is REALLY the best option in enterprise communications?
For this discussion, he's joined by two industry experts:
- Dominic McDonald, CEO of ULAP
- Dom Black, Growth Director & Principal Analyst at Cavell
During the video, the enterprise communications experts discuss:
- The trend of tech vendors using the term "AI" in their product descriptions reducing their customers' "purchase intentions"
- Why brands may wish to take a non-AI-centric approach to enterprise communications
- The verticals in which this conversation is most prevalent
- What is ULAP doing to support businesses taking a non-AI-centric approach?
CX Today