Talking about Platforms B2B platforms and industrial organizations with Virginia Springer and Krithika Randhawa
Jan 21, 2026
Join Krithika Randhawa, an expert in digital strategy and open innovation, and Virginia Springer, a PhD candidate focused on B2B ecosystems, as they delve into the intricacies of industrial platforms. They explore how socio-technical architectures shape relationships between organizations and highlight the unique needs of B2B over B2C. Discover the significance of selective partner onboarding, identity shifts, and the management of platform transformations within incumbents. Plus, insights into the future of industrial data spaces and sustainable multi-platform roles!
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Platforms Are Socio‑Technical Meta‑Organizations
- Platforms are socio-technical and socio-institutional architectures that coordinate organizations, people, data, and institutions.
- In industrial B2B settings, platforms act as meta-organizations requiring governance beyond pure technology.
Three Design Features Drive B2B Platform Governance
- Industrial B2B platforms differ along market size, domain‑specific architecture, and cyber‑physical integration.
- These design features determine governance needs like control and decision rights across five archetypes.
Align Governance With Platform Type
- Match governance to platform archetype instead of applying B2C playbooks to B2B contexts.
- Get the fit among architecture, business model and identity right to avoid gridlock and erosion of trust.