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Reimagining the Internet
93. Reddit is powered by community moderators. We asked former senior mod Kethryvis if that can last.
Nov 15, 2023
Former senior mod at Reddit, Christine Moelleberndt, discusses her experiences in community management and the evolving role of moderators. She explores the challenges of achieving 'perfect governance' in subreddits and the motivations behind why people become moderators. The chapter also emphasizes the importance of trust, safety, and community involvement in online communities.
36:56
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Quick takeaways
- Community managers play a vital role in bridging the gap between a company and its community, actively engaging with users and facilitating dialogue.
- Reddit's reliance on volunteer moderators may need better support and resources, including training and integration into professional trust and safety roles.
Deep dives
The Evolution of the Internet in the 90s
Christine Mollenberg, a former community manager at Reddit, discusses her early experiences on the Internet in the 90s. She reflects on the challenges of signing people up for Internet service when many did not understand the need for a computer. She also highlights the significance of web comics in the 90s and her role as a community manager for a web comic called User Friendly.
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