Kamran Khan, VP of Partnerships at CareAR, discusses democratizing AR for enterprises. Topics include failing fast, adapting to niche use cases, and AR improving safety for field support. They also explore the impact of partnerships and showcasing real-life outcomes in diverse industries.
CareAR democratizes AR for field support services, creating safer environments.
Partnerships are crucial for CareAR's innovative product adaptation and market strategies.
Deep dives
Transforming Services Through Augmented Reality
CareAR's focus on transforming services through augmented reality (AR) and AI is highlighted in this episode. Kanban Khan of CareAR, as the VP of Alliances, shares vivid examples of how AR is applied in innovative ways, emphasizing the importance of delivering precise and contextual knowledge. The use of AR in creating immersive and intuitive knowledge-sharing experiences is discussed, underscoring the significance of democratizing knowledge and enhancing service experiences.
Empowering Partnerships in the Enterprise
The evolution and importance of partnerships in the enterprise are explored, with a specific focus on CareAR's approach. The podcast delves into how partnerships have evolved over the years and the shift towards collaborative go-to-market strategies. The emphasis is on driving impactful change through partnerships and working together to achieve larger-scale use cases and higher technology adoption.
Intentional Innovation and Fail Small Concept
The concept of 'failing small' and intentional innovation is discussed in the context of CareAR's product development. The podcast highlights the importance of seeking out healthy tensions within the organization to drive intentional innovation and product evolution. The focus on failing small, speed, and absorbing change through technology platforms reflects a strategic approach towards ensuring less risk and faster value delivery.
Enhancing Security and Sustainability in Digital Transformation
The podcast addresses the critical aspects of security and sustainability in digital transformation, particularly in the context of enterprise operations. CareAR's approach to data ownership, architecture, and data control are highlighted as key elements for ensuring data security and compliance. The discussion on incorporating Gen AI and machine learning in CareAR's platform to enhance workflows and training processes shows a forward-looking approach to leveraging advanced technologies for improved service outcomes.
Kamran Khan on transforming field support and customer services with augmented reality
For years talk about augmented reality (AR) was everywhere but not everyone had access to it. At CareAR, they’ve found a way to democratize AR. This week Clinton sits down with Kamran Khan, VP of Partnerships at CareAR, to discuss how they’re providing enterprises with personalized AR and AI solutions. They discuss the democratization of AR, how to fail small and early, how to adapt a product to niche use cases and how AR is making things safer for field support services.