Episode 151: Account-based journeys: how enterprise sales reps create multi-channel journeys to book more calls with Magali Finet-Perdu
Jan 20, 2025
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Dive into the world of enterprise sales with a live case study on account-based journeys. Discover innovative multi-channel tactics to book more calls and engage decision-makers. Learn how sales reps can attract attention and navigate complex corporate structures. Explore effective content strategies that leverage storytelling and peer influence. Delve into the importance of collaboration between sales and marketing teams, and uncover the value of consulting partnerships in enhancing account-based efforts.
Collaboration between sales and marketing teams is essential for developing account-based strategies that enhance outreach and client engagement.
Strategically identifying target accounts and nurturing relationships with stakeholders significantly increases the chances of success in enterprise sales.
Deep dives
Challenges in Enterprise Sales
Selling in a mature and saturated market presents several challenges for enterprise sales representatives. The intricate process involves multiple decision makers across various departments, making it a lengthy endeavor. Agencies often establish budgets that are determined annually or even for a three-year cycle, which complicates the sales process further. As a result, sales professionals must navigate these complexities while striving to accelerate the sales cycle, generate leads, and increase signature rates effectively.
The Importance of Collaboration
Collaboration between sales and marketing teams is crucial in crafting an effective account-based approach. By working closely with account executives early in the sales process, sales representatives are equipped with insights into key client challenges and priorities. This cooperative spirit not only builds rapport but also positions both teams to respond proactively to prospective clients. Ensuring that salespeople engage with marketing initiatives early on can enhance the overall effectiveness of outreach efforts.
Strategic Account Engagement
Identifying and engaging target accounts strategically is a key component of successful enterprise sales. The process involves creating visibility among a broader audience before zeroing in on core decision-makers within those accounts. Techniques such as thoughtful commentary on social media posts and consistent content sharing, including hosting podcasts, help foster connections that resonate with potential clients. Building relationships with stakeholders and peers within targeted organizations is essential for developing trust and facilitating sales conversations.
Measuring Success in Sales Initiatives
Measuring the success of sales initiatives involves a blend of qualitative and quantitative metrics. Engaging in conversations with decision-makers serves as a strong leading indicator of progress, while digital interactions can signal interest before formal outreach begins. Sales representatives can rotate focus between accounts, allowing for sustained engagement even when immediate meetings aren't secured. This approach not only maintains visibility but also establishes a foundation for future interactions when opportunities arise.
In the new episode of Fullfunnel Live we'll share a sales' perspective in a live, step-by-step case study of an ABM program to create enterprise opportunities in a highly competitive corporate learning market. We invited our client, Magali Finet-Perdu, a sales rep at CrossKnowlege to share:
Examples of how to use different channels and collaboration with marketing to introduce multiple meaningful touchpoints and book more calls with prospects
How can sales reps attract attention and create awareness in the buying committee of target accounts
How to educate stakeholders and time it correctly, within global organizations that don't rethink their processes, tools, and approaches every year— and where it takes time to find the right opportunity
How to scale from a pilot program and involve more salespeople in a new way of working
As always, we share live real examples and answer all questions.