The Pulse by Wharton Digital Health Lauren Lisher, Mount Sinai Health Partners, on innovating care delivery in NYC
5 snips
Feb 5, 2020 
Lauren Lisher, Chief Product Officer at Mount Sinai Health Partners, shares her dynamic journey from healthcare startups to innovating care delivery in New York City. She discusses navigating the competitive healthcare landscape and the importance of partnerships in improving population health. Lauren emphasizes on-site health centers, effective specialty services, and understanding employer motives in care decisions. She also encourages MBAs to explore impactful roles in health systems and highlights the ongoing need for problem-solvers in healthcare.
AI Snips
Chapters
Transcript
Episode notes
Startup Experience With Large Health Systems
- Lauren describes co-founding Empiric Health with Intermountain to reduce variation in surgical services using tech plus service.
- She framed this and earlier ventures as startups built with large organizations, which prepared her for Mount Sinai.
NYC Market Drives Different Strategy
- New York's dense cluster of top academic centers creates extreme competition and high self-referral behavior.
- Mount Sinai chose ambulatory investment and a public campaign to signal commitment to population health instead of traditional hospital rebuilding.
Run In-System Ventures Like Startups
- Treat building a venture inside a health system like a startup but use the system's assets strategically.
- Expect cultural and operational friction but leverage institutional strengths to scale impact.