Jennie Lewis, Strategic Services Lead at Airship, joins Clare Muscutt on the Inspiring Women in CX podcast to talk about navigating the CX tech space as a woman, finding her niche – understanding not only the technology but the customer perspective too – and dealing with dismissal by finding her voice and ‘partnering up’.
Key talking points include discussing …
🤖 The challenges faced by women in tech
🤝 Driving customer centricity in SaaS companies
💡 Applying the principles of Design Thinking
🤨 And how to be more customer focused in product-led environments
For more information on joining the world’s first online community for women in Customer Experience, head over to womenincx.community
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Inspiring Women In CX