IT Visionaries The Automation Buffet with Joyce Paul & Shalini Mayor, Salesforce
If automation technology has the ability to revolutionize the way businesses operate, then what’s keeping so many from adopting it? Today, we are joined by two top minds from the world’s leading CRM platform Salesforce: Joyce Paul, Director of Research & Insights, and Shalini Mayor, Senior Director of Enterprise Automation. Tune in to hear Joyce and Shalini discuss how Salesforce is collaborating with its customers to make automation implementation faster, easier, and more personalized than ever.
Tune in to learn:
- Why some companies are slow to adopt automation (02:50)
- About the collaborative process at Salesforce (14:45)
- What successful automation implementation looks like (24:20)
- How automation is changing people’s lives at work and at home (28:25)
Mentions:
- “Good to Great: Why Some Companies Make the Leap... and Others Don't” by Jim Collins
- Automation Is Just the Beginning for Business — Here’s How the IT Leaders Are Taking It to the Next Level
IT Visionaries is powered by Salesforce Platform and Dreamforce. Did you know all the very best Dreamforce sessions are available free on salesforce.com/plus? We recommend watching the Platform and MuleSoft keynote to get the down-low on doing more with less and increasing efficiencies with automation.
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