How AI and Automation Are Reshaping the Way Companies Think about Talent, with Sarah Smart and Sofia Whelan

In this podcast episode, Dr. Jonathan H. Westover talks with Sarah Smart and Sofia Whelan about how AI and automation are reshaping the way companies think about talent.

Sarah Smart has over 20 years of leadership experience in Talent Acquisition at companies like Hilton Worldwide, Accenture, and JPMorgan Chase. During her career, Sarah has led global teams in the adoption of Generative AI-enabled technologies, new HCMS, and new processes that transform and align organizations to the new expectations in HR. In her most recent role, Sarah led the Product Organization for Talent Acquisition at JPMorgan Chase as well as leading the Chase Recruiting Organization. Sarah is also a founding member of the Human Centric AI Council, launched in 2025, shaping what human-centric AI looks like in HR.

Sofia Whelan brings over 16 years of global HR transformation experience. She has a strong passion and deep focus on translating HR trends into programs that drive business value. During her time at Deloitte as a Human Capital consultant, she excelled at providing advice and implementation services related to HR Technology Strategy, Operating Models/ Org Design and Vendor Selections, as well as Transformation Execution and Change Management for a wide range of companies, including Google, Disney, Ab- Inbev, Pfizer and more. Prior to starting HorizonHuman Sofia led the design and delivery of a Product Operating Model and Skills Strategy at JPMorgan Chase. 

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