Digitisation, Digital Transformation, and Product as a Service - what's what? A chat with Chakra's Luke Smaul

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Digitisation, digital transformation, product as a service - what do these mean, and what are the differences between them.

Furthermore, how do you embark on a digital transformation project?

For this episode of the podcast I chatted with Luke Smaul, founder of consulting firm Chakra. Luke has spearheaded several large digital transformation projects for some of the world's biggest companies before going out on his own to bring his expertise to others.

He has also made available a free digital transformation masterclass which he refers to briefly near the end of our conversation.

This was a really interesting episode of the podcast. I thoroughly enjoyed it, as you can probably tell. I learned loads, and I hope you do too.

If you have any comments/suggestions or questions for the podcast - feel free to leave me a voice message over on my SpeakPipe page, head on over to the new Digital Supply Chain podcast forum, or just send it to me as a direct message on Twitter/LinkedIn. Audio messages will get played (unless you specifically ask me not to).

To learn more about how Industry 4.0 technologies can help your organisation read the 2020 global research study 'The Power of change from Industry 4.0 in manufacturing' (https://www.sap.com/cmp/dg/industry4-manufacturing/index.html)

And if you want to know more about any of SAP's Digital Supply Chain solutions, head on

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