

Episode 1: Six Levels Down
46 snips Apr 5, 2022
Todd Park, a healthcare and tech entrepreneur known for creating billion-dollar companies, dives into the often-overlooked world of medical billing challenges. He shares inspiring insights about a skilled medical biller who transforms financial chaos into revenue success. The conversation unveils the hidden expertise within organizations, emphasizing how recognizing unconventional roles can innovate the healthcare sector. Park also discusses the critical need for identifying knowledgeable individuals to navigate bureaucratic hurdles during tech crises like healthcare.gov.
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Misplaced Expertise
- Michael Lewis, despite lacking financial expertise, was treated as an expert on Wall Street and during his book tour for "Liar's Poker".
- This highlights the problem of misplaced trust in supposed experts.
Expert Credibility Crisis
- This season of "Against the Rules" explores the issue of expert credibility in America.
- It examines why a society proficient at creating knowledge struggles to utilize it effectively.
Athenahealth's Billing Challenge
- Todd Park, a successful entrepreneur, co-founded Athenahealth to improve prenatal care and make childbirth more efficient.
- Their venture faced a critical challenge: securing payments from insurance companies, a problem they initially underestimated.