Brave Ideas How Antilooppi serves office customers beyond the lease
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Jul 24, 2024 Tuomas Sahi, CEO of Antilooppi, discusses serving office customers with flexible solutions, understanding customer needs, challenges of transitioning to flexible models, benefits of owning customer relationships, maximizing income through flexible leases, enhancing coworking spaces with branded apps, and fostering community in office spaces.
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Own the Customer Relationship
- Customers need flexibility and services, evidenced by market demand.
- Owning the customer relationship is crucial, even if it means becoming more operational.
Office vs. Retail
- The office market is changing, similar to the retail market's evolution.
- Office owners must understand "work" just as retail owners must understand "retail".
Flex Increases Lease Value
- Flexible workspace increases traditional lease value by offering comfort and efficiency.
- This leads to higher rents and longer lease terms, benefiting both landlords and tenants.