People by WTF

From Iran to Uber CEO | Nikhil Kamath x Dara Khosrowshahi | People by WTF | Ep. 14

25 snips
Aug 25, 2025
Dara Khosrowshahi, the CEO of Uber and former CEO of Expedia, reflects on his journey from Iran to the tech giants of America. He shares insights on the competitive ride-sharing landscape in India, emphasizing its significance for Uber's growth. Dara discusses the potential of AI to revolutionize travel, as well as how Uber's evolving offerings keep pace with changing consumer demands. He sheds light on the challenges of autonomous vehicles and the gig economy's impact, all while navigating the complexities of leadership and authenticity in today's fast-paced world.
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ANECDOTE

How Rapido Disrupted India

  • Dara Khosrowshahi recounts Uber's India competition evolution from Ola to Rapido and why Rapido grew fast with a subscription model.
  • He stresses India is Uber's third-largest mobility market and strategically important for talent and trips.
INSIGHT

AI Will Reimagine Travel Discovery

  • Dara believes AI agents will improve travel discovery and booking by aggregating dispersed information and personal context.
  • He predicts agents will collate options and handle in-market handoffs better than current OTAs.
ADVICE

Mix Explore With Exploit For Recommendations

  • Combine past taste data with exploration when recommending choices to avoid stale personalization.
  • Use signals from similar users to surprise customers while keeping familiar options.
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