Properly Operating at Scale in 2024: The Operators Roundtable Discussion

In this Operators Roundtable discussion, industry leaders provide expert advice on scaling challenges, growth possibilities in short-term rentals, and balancing expenses in property management. Strategies for managing inventory, quality control, and financial responsibilities are shared, with a focus on tech integration and streamlining tasks for better efficiency. The role of maintaining exceptional hospitality in guest experiences is underscored. Everyone provides solutions for effective hiring during growth, including the use of a calculator that assesses employee ratios, attention to property type, and the development of key performance indicators. The importance of involving department heads in hiring decisions, strategic budgeting, and employee contribution to revenue streams is also stressed.

Included in this roundtable are:

Meaghan Moylan with Outpost Group

Dennis Goedheid with Casiola vacation homes

Brandreth Canaley with Roami

and Robin Craigen with Moving Mountains

This episode is brought to you by our sponsors at:

• Minut – Minut has more than just security features! They monitor noise, movement, and occupancy all within one device, and all Slick Talk listeners get 2 months FREE when they sign up with this link!
• Hostfully – Use code SLICKTALK for 3 months free of their digital guidebook or $100 off their property management platform!
• Hudson Creative Studio - Get your direct booking site and brand built by them, and never look back!

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