The Small Business Black Holes with Alan Pentz Breaking the Revenue Ceiling: Why Management Training is Your Hidden Growth Lever
May 27, 2025
38:16
In this episode of Small Business Black Holes, host Alan Pentz speaks with Gavin Howarth, CEO of Howarths, a UK-based HR consulting firm. Their discussion covers the delicate process of family business succession, current HR challenges facing SMEs, and how companies can build high-performance cultures in today's rapidly changing business environment.
What You'll Learn:
What You'll Learn:
- How to successfully transition a family business while preserving relationships and maintaining business continuity
- The "Two Contracts" framework for family business succession: managing both legal and emotional agreements
- Why creating post-transition roles for departing leaders is crucial for successful ownership changes
- How to build a high-performance culture through data-driven HR practices and employee engagement
- The critical importance of developing middle management capabilities in growing SMEs
- Why "power skills" (traditionally called soft skills) are essential for business growth and productivity
- How to navigate modern HR challenges including Brexit impact, remote work, AI integration, and multi-generational workforces
- The emerging role of AI and data analytics in transforming HR practices and decision-making
Highlights:
[07:00] The Two Contracts of Family Business Succession
[07:00] The Two Contracts of Family Business Succession
[28:20] Building a High-Performance Culture Framework
[32:45] The Critical Role of Middle Management Development
[22:15] Navigating the AI and Data Revolution
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