80. Employee Experience Design: How, Why, and Where To Begin w/ Gil Cohen

Employee experience is the sum of all the touchpoints you have with your employer organization — which equals millions of touches.   Why, then, have 40% of managers not even checked in on how their employees are doing during the pandemic?   In this episode, I interview Gil Cohen, Founder at Employee Experience Design, about intentionality in crafting the employee experience.   What we talked about:   - How to design for the 8 aspects of employee wellness   - Why employee experience starts before hiring process   - How an investment in EX as an investment in your bottom line   - Why intentionality matters in designing EX   - Where the best place in your organization is to start an EX initiative   Subscribe, listen, and rate/review the Customer Experience Podcast on Apple Podcasts, Spotify, Google Play or Google Podcasts, and find more episodes on our blog.