

Leading with Empathy with Jimmy Burroughes
In today’s episode of Management Development Unlocked, Eric speaks with Jimmy Burroughes, a consultant and leadership executive advisor who works with organizations to help them build high-performance cultures. He focuses on the human side of development, which boils down to helping leaders build trust, connection, and clarity of purpose with their teams. Jimmy is also a nomadic globetrotter who’s spent the last 40+ years on a journey of exploration and has visited 69 counties. His home base is in Mexico.
In this episode, you’ll hear:
- Jimmy’s version of a high-performance culture and how that applies to new managers.
- What leaders often get wrong and why it’s difficult to let go of being a high-performing individual contributor.
- Two common challenges managers face and how they can address them head-on.
- The three consequences of getting the concept of high-performance culture wrong.
- Why Jimmy says new managers have to establish trust with their teams and his seven-point framework for doing that.
- The role of empathy in management and how it differs from sympathy.
- His responses to Eric’s lightning round questions.
Connect with Jimmy Burroughes:
“Who’s Got the Monkey?” article
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