

Hippocratic AI's Munjal Shah on How AI Agents Are Expanding Healthcare Capacity - Ep. 262
26 snips Jun 25, 2025
Munjal Shah is the co-founder and CEO of Hippocratic AI, a startup focused on creating safety-oriented AI for healthcare. In this conversation, he shares how AI agents are transforming patient interactions and expanding healthcare access, boasting impressive metrics like 1.8 million completed calls. Shah explains the innovative Healthcare AI Agent App Store, which empowers clinicians to enhance patient care. He also discusses challenges like medication management and the importance of rigorous testing to ensure safety and reliability in this rapidly evolving field.
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Patient Reactions to AI Calls
- Hippocratic AI agents have completed about 1.85 million patient calls nationwide.
- Patients rate these AI interactions an average 8.95 out of 10, with many pleasantly surprised by the AI's empathy and understanding.
Healthcare Abundance with AI
- The traditional healthcare system operates under clinical scarcity, limiting care to prioritize the most urgent.
- AI agents create a paradigm of healthcare abundance, extending care to more patients continuously and widely.
AI’s Role in Healthcare Delivery
- AI is best suited for virtual care tasks, while human clinicians focus on physical intervention.
- By delegating routine virtual care to AI, clinicians can concentrate on complex cases requiring direct human contact.