The Jeff Bullas Show Discover How AI can Personalize the Customer Journey
Oct 26, 2023
49:20
Lamees Butt is the SVP of Global Alliances and Channels at Zoovu, an AI Content Discovery platform for enterprise businesses.
With over a decade of expertise in managing global partnerships and driving business transformation, Lamees is deeply dedicated to revolutionizing the way customers interact with brands and services.
Her passion lies in not only streamlining employee workloads but also in crafting memorable and valuable experiences for buyers.
What you will learn- The importance of digitizing the sales process and replicating the expertise of in-store salespeople
- How AI can personalize the customer journey and improve product recommendations
- Discover why it’s critical to adapt to changing market dynamics
- How Zoovu helps businesses solve the problem of choice paralysis in online shopping
- The potential of digital transformation and the evolution of commerce discovery experiences
- Learn about three types of Discovery Experiences: guided selling conversational assistant, visual configurator, and intelligent search
- What brings Lamees’ personal joy and what brings her professional joy
- Plus loads more!