Canadians lost a staggering $647 million to fraud last year. And a lot of those scams involve money taken fraudulently from Canadians' bank accounts and investments. Melissa Plett was scammed out over more than $14,000. She tells us what happened and shares her warnings for other Canadians. Then we talk to technology journalist and analyst Carmi Levy who says banks can do more to protect your money — and to reimburse you if you've been scammed.